Your Privacy

Privacy Policy

How Indiana Concrete Coating collects, uses, and protects your information. Last updated September 2026.

This policy explains what we collect when you visit our website or contact us, why we collect it, and the choices you have. We keep things simple and only use your information to serve you better.

Analytics Cookies (Google Analytics 4)

We use Google Analytics 4 to understand how visitors find and use our website — which pages are viewed, how long visitors stay, and the general region they visit from. This helps us improve the site and our service.

Google Analytics sets cookies on your browser to collect this usage data. The information collected is aggregated and anonymized; it is not used to identify you personally and is not combined with the details you submit through our quote form. You can learn more about how Google handles this data, and how to opt out of Google Analytics broadly, at policies.google.com/technologies/cookies.

Information You Provide (Quote Form)

When you request a free quote, you may share: your name, email address, phone number, property address, city, project details (property type, floor size, condition, coating preference, timeline, and budget), any photos you upload, and optional notes.

We use this information solely to prepare your estimate, schedule your on-site visit, and communicate with you about your project. It is stored in our private customer management system, accessible only to our authorized team members, and is never sold or shared with third parties for marketing.

Text & Phone Communications (Rosie)

When you call or text our published business number, your messages and call details are handled by Rosie, the third-party answering service that manages our Google Business Profile and website phone number. Rosie may take messages, answer common questions, and route you to our team.

The only automated message this website sends on its own is a single email acknowledgment when you submit the quote form. We do not send automated texts or make automated calls from the website itself. Message and call data handled by Rosie are retained by that service only as needed to serve you.

Data Retention

Quote requests and related communication records are retained for as long as needed to provide our service and for legitimate record-keeping. If you ask us to delete your information, we will remove it from our active systems within a reasonable timeframe, except where we are required to keep it for legal or accounting reasons.

Your Choices & Opt-Out

You are not required to provide any information to browse this site. To manage analytics cookies, you can clear or block cookies in your browser settings. To opt out of text messages at any time, reply STOP to any message from our answering service. To stop receiving email follow-ups, email us at the address below and we will remove you from our list.

To request access to, correction of, or deletion of the personal information you submitted, email us at the address below and we will respond within a reasonable timeframe.

Questions about your data?

We're happy to help — reach us any of these ways.

Serving all of Indiana